August 2026

All articles from August 2026.

Escalation Is Not a Decision

“I’ll get back to you.” Nothing in that sentence is untrue. They will raise it, or intend to. What it omits is the only thing I needed: that the decision was never theirs, that nothing I said in that meeting could have moved it, and that I had spent three weeks building a case for someone who holds no right to answer it. I have asked for more people maybe a dozen times, across multiple companies and many managers. Not once did anyone open with “this isn’t mine to decide.”

· Organizational Dynamics, Decision-Making · 7 min read

Accountability Laundering

There’s a decision at the C-level that nobody wants to own, so a consultancy gets hired. The consultants recommend, collect their fee, and leave. If the decision later falls apart, it has a convenient home: “That was the consultancy’s recommendation.” Each step in this chain is individually rational. Nobody designed the mechanism. But the steps add up to a structure in which ownership quietly disappears, and product managers are the ones who live with the consequences.

· Decision-Making, Accountability · 6 min read

Browse archives